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AI Completion

POST /api/v1/ai/completion

Authentication

Use an agent API key and secret.

Request body

AI completion request

Required: Yes.

application/json

Field Type Required Description
prompt_key string Yes AI prompt identifier
content string Yes Content for AI completion

Responses

200

AI completion generated successfully

Content type: application/json.

Field Type Required Description
status string No example: "success"
data string No The AI-generated completion response example: "Thank you for contacting us. I'll help you resolve this issue..."

400

Invalid request

Content type: application/json.

Field Type Required Description
status string No example: "error"
message string No Error message example: "Invalid request"
data unspecified No Additional error data nullable: true
error_type string (enum) No enum: ["GeneralException", "PermissionException", "InputException", "DataException", "NetworkException", "NotFoundException", "ConflictException", "UnauthorizedException", "RateLimitException"]

401

Unauthorized

Content type: application/json.

Field Type Required Description
status string No example: "error"
message string No Error message example: "Invalid request"
data unspecified No Additional error data nullable: true
error_type string (enum) No enum: ["GeneralException", "PermissionException", "InputException", "DataException", "NetworkException", "NotFoundException", "ConflictException", "UnauthorizedException", "RateLimitException"]

403

Forbidden

Content type: application/json.

Field Type Required Description
status string No example: "error"
message string No Error message example: "Invalid request"
data unspecified No Additional error data nullable: true
error_type string (enum) No enum: ["GeneralException", "PermissionException", "InputException", "DataException", "NetworkException", "NotFoundException", "ConflictException", "UnauthorizedException", "RateLimitException"]

429

Rate limited by the AI provider

Content type: application/json.

Field Type Required Description
status string No example: "error"
message string No Error message example: "Invalid request"
data unspecified No Additional error data nullable: true
error_type string (enum) No enum: ["GeneralException", "PermissionException", "InputException", "DataException", "NetworkException", "NotFoundException", "ConflictException", "UnauthorizedException", "RateLimitException"]

500

Internal server error

Content type: application/json.

Field Type Required Description
status string No example: "error"
message string No Error message example: "Invalid request"
data unspecified No Additional error data nullable: true
error_type string (enum) No enum: ["GeneralException", "PermissionException", "InputException", "DataException", "NetworkException", "NotFoundException", "ConflictException", "UnauthorizedException", "RateLimitException"]

Specification

Download the complete OpenAPI specification.

OpenAPI definition for this endpoint
openapi: 3.0.0
info:
  title: Libredesk API
  description: >-
    REST API documentation for Libredesk helpdesk system.


    ## Authentication


    The Libredesk API supports two authentication methods:


    ### 1. Basic Authentication

    Use your API key and secret with Basic authentication:

    ```

    Authorization: Basic <base64_encoded_api_key:api_secret>

    ```


    ### 2. Token Authentication  

    Use your API key and secret with token authentication:

    ```

    Authorization: token api_key:api_secret

    ```


    To obtain API credentials, generate them from your agent profile in the
    Libredesk dashboard.
  version: 1.0.0
servers:
  - url: http://localhost:8080
    description: Local development server
security:
  - basicAuth: []
  - tokenAuth: []
paths:
  /api/v1/ai/completion:
    post:
      tags:
        - AI completions
      summary: A I Completion
      operationId: handleAICompletion
      requestBody:
        description: AI completion request
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/AICompletionRequest'
      responses:
        '200':
          description: AI completion generated successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AICompletionResponse'
        '400':
          description: Invalid request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '403':
          description: Forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limited by the AI provider
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '500':
          description: Internal server error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
      security:
        - basicAuth: []
        - tokenAuth: []
components:
  schemas:
    AICompletionRequest:
      type: object
      required:
        - prompt_key
        - content
      properties:
        prompt_key:
          type: string
          description: AI prompt identifier
        content:
          type: string
          description: Content for AI completion
    AICompletionResponse:
      type: object
      properties:
        status:
          type: string
          example: success
        data:
          type: string
          example: Thank you for contacting us. I'll help you resolve this issue...
          description: The AI-generated completion response
    ErrorResponse:
      type: object
      description: Error response format
      properties:
        status:
          type: string
          example: error
        message:
          type: string
          description: Error message
          example: Invalid request
        data:
          nullable: true
          description: Additional error data
        error_type:
          type: string
          enum:
            - GeneralException
            - PermissionException
            - InputException
            - DataException
            - NetworkException
            - NotFoundException
            - ConflictException
            - UnauthorizedException
            - RateLimitException
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: >-
        Basic authentication using base64 encoded API key and secret. Format:
        `Authorization: Basic <base64(api_key:api_secret)>`
    tokenAuth:
      type: apiKey
      name: Authorization
      in: header
      description: >-
        Token authentication using API key and secret. Format: `Authorization:
        token api_key:api_secret`

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