Delete Message

openapi: 3.0.0
info:
  title: libredesk API
  description: >-
    REST API documentation for libredesk helpdesk system.


    ## Authentication


    The libredesk API supports two authentication methods:


    ### 1. Basic Authentication

    Use your API key and secret with Basic authentication:

    ```

    Authorization: Basic <base64_encoded_api_key:api_secret>

    ```


    ### 2. Token Authentication  

    Use your API key and secret with token authentication:

    ```

    Authorization: token api_key:api_secret

    ```


    To obtain API credentials, generate them from your agent profile in the
    libredesk dashboard.
  version: 1.0.0
servers:
  - url: http://localhost:8080
    description: Local development server
security:
  - basicAuth: []
  - tokenAuth: []
paths:
  /api/v1/conversations/{cuuid}/messages/{uuid}:
    delete:
      tags:
        - Conversations
      summary: Delete Message
      description: >-
        Deletes a private note. Its content is replaced with a placeholder and
        its attachments are unlinked. Agents can delete only their own notes.
        Agents with the Admin role can delete any note. Requires the
        `messages:write_private` permission.
      operationId: handleDeleteMessage
      parameters:
        - name: cuuid
          in: path
          required: true
          schema:
            type: string
          description: Conversation UUID
        - name: uuid
          in: path
          required: true
          schema:
            type: string
          description: Message UUID
      responses:
        '200':
          description: Message deleted successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DeleteMessageResponse'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '403':
          description: Forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '404':
          description: Not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '500':
          description: Internal server error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
      security:
        - basicAuth: []
        - tokenAuth: []
components:
  schemas:
    DeleteMessageResponse:
      type: object
      properties:
        status:
          type: string
          example: success
        data:
          type: object
          properties:
            content:
              type: string
              description: Placeholder text that replaces the deleted note
    ErrorResponse:
      type: object
      description: Error response format
      properties:
        status:
          type: string
          example: error
        message:
          type: string
          description: Error message
          example: Invalid request
        data:
          nullable: true
          description: Additional error data
        error_type:
          type: string
          enum:
            - GeneralException
            - PermissionException
            - InputException
            - DataException
            - NetworkException
            - NotFoundException
            - ConflictException
            - UnauthorizedException
            - RateLimitException
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: >-
        Basic authentication using base64 encoded API key and secret. Format:
        `Authorization: Basic <base64(api_key:api_secret)>`
    tokenAuth:
      type: apiKey
      name: Authorization
      in: header
      description: >-
        Token authentication using API key and secret. Format: `Authorization:
        token api_key:api_secret`